| Customization: | Available |
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| After-sales Service: | Compensation for Damaged Packages. |
| Warranty: | Compensation for Damaged Packages. |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q1,Can you provide OEM service?
A: Yes. We provide OEM service for major vulnerable and consumable parts of European trucks.
Q2,What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q3,How about your delivery time?
A: Generally, it will take 7 to 10 days after receiving your advance payment. The specific delivery time depends on the items and
the quantity of your order.
Q4,What is your terms of delivery?
A: EXW,FOB,CFR,CIF,DDP.
Q5, What is your terms of packing?
A:Normally, we packing our goods with our company's exclusive cartons and wooden cases. We can also customize packaging according to customer needs.
Q6, How about your delivery time?
A: Generally, it will take 7 days for air order and 20 to 30 daysfor sea order after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q7, Can you produce according to the samples?
A: Yes, we do.
Q8, Do you test all your goods before delivery?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q9, How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter.
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